Original message
| Doug | "Avoid onlinemarine.com" , Wed 4 Sep 20:43 
I want to pass along a word of warning:
Avoid doing business with onlinemarine.com
They’re nothing but trouble! I ordered a GPS system (about $500). They took my money, but didn’t deliver the merchandise. I’ve tried contacting them many times via email, FAX, telephone, and online instant messenger – No Response. If it weren’t for the credit card bill, I’d think the company doesn’t exist. They look good on the web, but they’re trouble!
In addition, I've searched several online reviews of retails. Onlinemarine.com ranks very low. There are many stories similar to mine.
| | Replies:
|
| sacredheart nc | "Re(1):Avoid onlinemarine.com" , Thu 12 Dec 21:49 
i have dealt and used onlinemarine for several of my expensive purchases for both my personal and business sail boats. i have received nothing but professional and timely service from this company. i could imagine that with the holidays right around the corner and marine business booming, they were busy and had you taken the proper channels, your merchandise would have been shipped in a timely fashion. you have to expect that when you order something online/catalog, that it could take awhile. be patient and i'm sure things will work to your advantage. it has also been my experience that this is a one man operation and that he cuts costs by laying off employees, and using other peoples employees to ship his good, so be nice to him. for he can not help his stupidity.
|
|
|